Privacy Policy
How we handle information you share through this website.
Business Covered
This Privacy Policy applies to AAJ Auto Service, 7804 S Cooper St, Arlington, TX 76001 — mechanical auto repair, tires, alignments, and maintenance.
We use a customer-management system to receive and route your requests by service. Your request is routed based on the form or service you selected.
Information We Collect
When you use this website, we may collect information you provide through the following:
- Repair quote requests — your name, phone number, email, vehicle details, and a description of the repair or symptoms.
- Appointment booking — the date, time, and contact details you enter through the booking tool.
- Live chat — the messages and contact details you share through the chat tool.
- Auto Care Club signup — your email address and your voluntary consent to receive occasional emails.
Technical & Session Information
When you submit a form or use the site, we may also receive technical and session information such as the page URL, page title, path, browser user agent, device type (mobile or desktop), and a session identifier used to associate your submission with your visit. Your browser may also send standard information such as your IP address.
How We Use Your Information
To respond to your requests and send related appointment or service updates. Separately, if you opt in, we may send promotional emails and Auto Care Club updates.
We do not sell your information, and we do not share it with outside companies for their own marketing purposes. Marketing consent is voluntary and separate from any service request — we do not enroll service-request contacts in marketing without your opt-in.
Third-Party Services
We use HighLevel/LeadConnector as our customer-management platform to receive and manage your requests, appointments, and chat messages. We also use Google Maps to display our location and directions, and Google Fonts to display website typography. These providers process information to deliver these functions, and their embedded tools may use cookies or similar technologies under their own policies.
Promotional Emails & Unsubscribe
If you sign up for the Auto Care Club, you may receive occasional emails with maintenance reminders, shop updates, and approved specials. This is voluntary and separate from any service request. You can unsubscribe from these emails at any time using the unsubscribe link in the email or by contacting us at the email below. Marketing consent is not required to request service.
Text (SMS) messaging is not currently enabled on this website. If we add text messaging in the future, we will update this policy and obtain any required consent before sending promotional messages.
Your Privacy Choices & Contact
To request access to, correction of, or deletion of your information, or to ask about your communication preferences, contact us at:
We will review requests subject to applicable requirements and our legitimate recordkeeping needs.